Read First

Every recovery journey starts with one powerful move: understanding what you are doing and why.

At Hope House Recovery, we provide personalised wellness and recovery support from our treatment rooms in Dunstable, Bedfordshire. We are not a GP, physiotherapy clinic, medical practice or emergency service. We do not diagnose, treat, cure or prevent disease.

Our work may support relaxation, movement, recovery, energy, performance and general wellbeing. However, every person is different. Treatments may not be suitable for everyone, results vary and no particular outcome is guaranteed.

This page explains the information clients should understand before booking. It also includes a sample client acknowledgement and informed-consent form.

Important: This is an educational template, not legal or medical advice. It must be adapted for your exact services, insurance arrangements and business structure, then reviewed by a UK solicitor before being used as a binding client waiver or consent document.

Your Choice

Consent is a process, not a signature collected at the door.

You should have the opportunity to:

  • Ask questions before booking or starting.
  • Understand what a service involves.
  • Discuss potential benefits, limitations and ordinary foreseeable risks.
  • Consider reasonable alternatives, including doing nothing or speaking to your GP or another appropriate clinician.
  • Refuse, pause or stop a session at any time.
  • Change your mind without pressure.

The NHS explains that consent should be voluntary and informed. You can read its general guidance on consent to treatment and the UK Government’s reference guide to consent for examination or treatment.

Think of it like a hero checking their equipment before a quest. The brave move is not charging into the forest wearing one flip-flop and carrying a banana as a shield. The brave move is checking the map, understanding the mission and making sure the equipment fits.

You are the hero of your recovery. We are the team in your corner.

Tell Us Everything

Before your first appointment, and whenever your health changes, you must provide accurate, complete and up-to-date information.

Please tell us about:

  • Pregnancy or possible pregnancy.
  • Recent surgery, procedures or hospital treatment.
  • Current or recent injuries.
  • Diagnosed health conditions.
  • Medications, prescribed or otherwise.
  • Allergies or sensitivities.
  • Implanted devices or other relevant equipment.
  • Blood-pressure concerns.
  • Clotting or bleeding concerns.
  • Current infections or feeling acutely unwell.
  • Seizures or a history of seizures.
  • Cancer history or current cancer care.
  • Diabetes or blood-sugar concerns.
  • Respiratory conditions.
  • Ear, sinus or pressure-related problems.
  • Any other condition, symptom or concern that may affect your suitability.

This is not a complete screening list. If you are unsure whether something matters, tell us anyway.

You must follow advice from your GP, consultant, specialist nurse or other appropriately qualified clinician. We may ask you to obtain clinician clearance before starting or continuing a service, particularly before HBOT, infrared sauna, red light or infrared therapy, massage or nutritional and supplement coaching.

We may postpone, change or decline a session if we believe more information or clinical clearance is needed. That is not us being difficult. That is us checking the shield before the battle.

Our Services

HBOT

Hyperbaric Oxygen Therapy involves breathing oxygen in a pressurised chamber.

You may notice changes in pressure, particularly around the ears and sinuses. You must tell us if you have ear, sinus, respiratory, blood-pressure or other concerns, recent surgery, an infection, medication changes or any condition that may affect your suitability.

You must follow all chamber safety instructions. Do not bring unauthorised items into the chamber. We will explain the session and the actions required if you feel discomfort.

HBOT is not emergency care and is not a replacement for medical treatment.

Infrared Sauna

Infrared sauna therapy uses heat and infrared energy in a controlled setting.

Heat may not be suitable for everyone. Tell us about pregnancy, blood-pressure concerns, cardiovascular or respiratory issues, infections, medication changes, dizziness, dehydration or any other relevant condition. Follow hydration, time and temperature guidance, and stop immediately if you feel unwell.

Sports and Deep Tissue Massage

Massage involves hands-on pressure and movement of soft tissues. You may experience temporary tenderness, discomfort or sensitivity afterwards.

Tell us about injuries, recent surgery, bleeding or clotting concerns, infections, skin conditions, pain that is unexplained or worsening, pregnancy and any relevant diagnosis or medication. We will adapt or stop the session when appropriate.

Massage is not a diagnosis and is not a substitute for urgent assessment.

Red Light and Infrared Therapy

Red light and infrared therapy uses light-based and infrared equipment.

Tell us about pregnancy, medication, light sensitivity, implanted devices, seizures, cancer history, recent surgery, eye concerns or any other relevant condition. Suitability can depend on the equipment, settings and your individual circumstances. Clinician clearance may be appropriate.

Do not look directly into equipment unless instructed.

Posture & Movement Rehab

This service provides practical movement, posture and lifestyle guidance. It is not physiotherapy, diagnosis or medical rehabilitation.

Tell us about pain, numbness, weakness, balance problems, recent injuries, surgery or symptoms that are new, severe or worsening. Stop and seek appropriate medical advice if an activity causes concerning symptoms.

Nutrition and Supplement Coaching

Nutrition and supplement coaching provides general wellness and recovery guidance. It does not diagnose nutritional deficiencies or prescribe medication.

Tell us about allergies, pregnancy, eating difficulties, kidney or liver concerns, diabetes, medications, supplements and any clinician-prescribed diet. Supplements can interact with medicines or may not be suitable for everyone. Check with your GP, pharmacist or dietitian before starting, stopping or changing supplements.

Recovery Assessments and Tracking

Assessments and tracking help you record goals, symptoms, movement, energy, training or recovery patterns. They are not medical tests or a diagnosis.

Be honest in your answers. Tracking information is only as useful as the information recorded. If your symptoms suggest an urgent concern, we will direct you towards appropriate medical support rather than attempting to manage an emergency.

WhatsApp Recovery Support

WhatsApp support may be included in selected programmes. It is for practical check-ins and general recovery guidance between appointments.

It is not emergency care. There is no guaranteed response time. Do not wait for a WhatsApp reply if you feel seriously unwell.

Avoid sending unnecessary sensitive health information, photographs or documents. If we need specific information, we will explain what is required and why. Please review WhatsApp’s own privacy information and use appropriate discretion when messaging.

Programme Consent

Our structured programmes combine several services. Each component remains subject to suitability checks and separate ongoing consent.

Intensive Recovery

This is a focused package at £349. It includes:

  • Three HBOT sessions.
  • One sports massage.

It may suit people who want a straightforward starting point with structured recovery support. It is not suitable for every person or every situation, and it does not guarantee any particular result.

Energy Power-Up

This is a rolling package with a three-month minimum commitment, renewing monthly. It is £599 as a launch offer, standard £849. It includes:

  • Eight HBOT sessions.
  • Two massages.
  • Coaching.

It may be considered by people seeking structured support over a longer period. It is not suitable for every person or every situation and does not guarantee any particular result.

Recovery Reset

This is our deepest package, built around 20 HBOT sessions over three months. It is £1,500 as a launch offer, standard £1,700. It is not suitable for every person or every situation and does not guarantee any particular result.

Recovery Retreat

We also offer a three-day, two-night recovery retreat from £1,395 per person as a launch offer, standard £1,695 per person. Suitability, activities and any clinical considerations are confirmed individually before booking.

Programme names, contents and prices are reviewed periodically and are confirmed in writing at the time of booking.

Client Declaration

I confirm that:

  • I have read and understood the information provided about the Hope House Recovery service or programme I am considering.
  • I understand that Hope House Recovery provides wellness and recovery support and is not a GP, physiotherapy clinic, medical practice or emergency service.
  • I understand that Hope House Recovery does not diagnose, treat, cure or prevent disease.
  • I have provided accurate and complete information about my health, medications, allergies, pregnancy status, injuries, diagnoses, surgery, implanted devices and other relevant circumstances.
  • I will update Hope House Recovery if my health or medication changes.
  • I understand that I may be asked to obtain clearance from an appropriate clinician before starting or continuing a service.
  • I understand that treatments may not be suitable for everyone, results vary and no outcome is guaranteed.
  • I have had the opportunity to ask questions and have received answers I understand.
  • I understand that I can refuse, pause or stop a session at any time.
  • I will follow reasonable safety instructions and tell the team immediately if I feel unwell, uncomfortable or concerned.
  • I understand that WhatsApp support is not emergency care and has no guaranteed response time.
  • I understand that this acknowledgement records my informed choice to participate. It is not intended to exclude liability for negligence, unlawful conduct or failure to follow reasonable safety procedures.

In an Emergency

If you have severe symptoms, serious pain, difficulty breathing, collapse, signs of a stroke, a severe allergic reaction or another urgent concern, call 999 or seek urgent medical care.

Do not wait for a Hope House Recovery appointment, email or WhatsApp reply.

Ask Before You Book

Questions are welcome. Tell us what you are working towards, what has changed and what support you have already received.

If you want a structured starting point, book a Free Recovery Consultation. It is free, 15 minutes, and there is no obligation. We can discuss your goals, relevant history and suitable next steps without pressure.

If you would like a deeper assessment and a personalised recovery plan, our Recovery Blueprint is a paid service at £50 for 45 minutes.

Current prices

  • Free Recovery Consultation — free, 15 minutes.
  • Recovery Blueprint — £50, 45 minutes.
  • HBOT Recovery Session — £99, 60 minutes.
  • Sports & Deep Tissue Massage — £60, 60 minutes.
  • Posture & Movement Rehab — £60, 60 minutes.
  • Intensive Recovery — £349, including three HBOT sessions and one sports massage.
  • Energy Power-Up — £599 launch offer (standard £849), three-month minimum, rolling monthly, including eight HBOT sessions, two massages and coaching.
  • Recovery Reset — £1,500 launch offer (standard £1,700), including 20 HBOT sessions over three months.
  • Recovery Retreat — from £1,395 per person launch offer (standard £1,695 per person) for three days and two nights.

Prices are reviewed periodically and confirmed in writing at the time of booking.

Visit Hope House Recovery to get in touch.

Educational template notice: This article is not legal advice, medical advice or a substitute for individual clinical guidance. It is not a final waiver, contract or complete screening document. Hope House Recovery should adapt this wording to its services, equipment, policies, insurance and data-protection processes, and obtain review by a qualified UK solicitor before using it as a binding client document.